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NHTSA defect investigation · Equipment Query

Sure Power equipment query EQ14002

Battery Equalizers/Converters May Ignite. NHTSA’s Office of Defects Investigation opened this equipment query about the electrical system. Opened Jan 16, 2014, closed Aug 25, 2014 after 7 months. It led to safety recall 14V014000, 14V028000, 14V030000, 14V035000, 14V037000, 14V041000, 14V070000, 14V073000, 14V186000, 14V276000, 14V503000, 15V481000. became a recall

What NHTSA says

Source: Office of Defects Investigation, as filed

The Closing Resume Summary is attached.

Stage Equipment Query Opened Jan 16, 2014 Closed Aug 25, 2014 Manufacturer Sure Power, Inc. Components Electrical System Resulting recall 14V014000, 14V028000, 14V030000, 14V035000, 14V037000, 14V041000, 14V070000, 14V073000, 14V186000, 14V276000, 14V503000, 15V481000

A Equipment Query is a query about a piece of equipment — a component, a tire, a child seat — rather than a whole vehicle. The summary is the agency’s own text from its investigation file, unedited; the resumes carrying the full reasoning are linked below.

The paperwork NHTSA filed

Source: every document on this action, at nhtsa.gov
DocumentCodeFiledAt NHTSA
Opening resumeINOA2014PDF
Closing resumeINCLA2014PDF
Information request to the manufacturerINIM20147 files 1234567
Manufacturer's response — full submissionINRL201431 files 12345678910111213141516171819202122232425262728293031

40 of 56 documents shown; the rest are under this number at nhtsa.gov.

These are NHTSA’s own files, served from the agency’s site — the resumes are what ODI wrote when it opened and closed the action, and the rest is the correspondence behind them, including what the manufacturer sent when the agency asked. They are linked, not copied: where a document names the people who wrote in, that redaction is the agency’s to make and its copy is the one you should read.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.

Model years it names

Source: as NHTSA filed them

NHTSA filed this action against Sure Power, Inc. without naming a model year — an equipment or manufacturer-level query.

Common questions

Source: NHTSA Office of Defects Investigation

Is EQ14002 a recall?

No — it is the investigation that led to one. Recall 14V014000, 14V028000, 14V030000, 14V035000, 14V037000, 14V041000, 14V070000, 14V073000, 14V186000, 14V276000, 14V503000, 15V481000 is the campaign; its page carries the remedy.

Is EQ14002 still open?

No. It closed on Aug 25, 2014 and led to recall 14V014000, 14V028000, 14V030000, 14V035000, 14V037000, 14V041000, 14V070000, 14V073000, 14V186000, 14V276000, 14V503000, 15V481000.

Which vehicles does EQ14002 cover?

NHTSA filed it against Sure Power, Inc. without naming a model year.