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NHTSA defect investigation · Engineering Analysis

Mercedes-Benz engineering analysis EA13008

Loss of rear lighting assembly. NHTSA’s Office of Defects Investigation opened this engineering analysis about the wiring on 58 model years (2008–2011). Opened Dec 20, 2013, closed May 12, 2014 after 5 months. It led to safety recall 14V177000. became a recall

What NHTSA says

Source: Office of Defects Investigation, as filed

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles. Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) or illuminate dimly. In some reports, complainants also alleged that the failure was accompanied by a burning smell emanating from the trunk of the vehicle. When examined, these vehicles showed evidence of overheating at the lighting assembly harness connector, including damaged (blackened) wiring and plastic. The rear lighting failures typically involved one side of the vehicle however in some cases both assemblies failed (although probably not simultaneously).ODI identified 5 fire and one injury allegations during the course of this investigation. Two fires occurred while the vehicles were parked. One originated in the vicinity of the driver?s side light assembly where the fire and associated damage was confined to the trunk area, and the fire self extinguished due to oxygen starvation. As a result of the fire, the vehicle was repurchased by Mercedes and salvaged. The second fire originated on the passenger's side and required fire department response to extinguish; the fire damaged the tail light and surrounding body panels as well as the trunk area and wiring. The vehicle was repaired and returned to service. Two firesoccurred while the vehicle was being driven. In the first instance, the driver detected an odor and pulled over to observe smoking and a small flame at the lighting assembly wiring in the trunk. The owner was able to extinguish the fire before any significant damage occurred. In the second instance, the driver smelled smoke, pulled over, and opened the trunk to find smoke and sparks emanating from the forward facing side of the tail light. The driver was able to extinguish the sparks and drive the vehicle to the dealer. A fifth fire was reported by a fleet manager who observed a vehicle with fire damage originating near one of the tail light assemblies. The injury incident occurred when a technician burned their hand while diagnosing a failed light. The technician touched the tail light wiring which was hot enough to burn him although the injury did not require medical attention. On April 10th, 2014, Mercedes notified ODI that it would conduct a safety recall to remedy the rear light assemblies in approximately 252,867 MY 2008 - 2011 C-Class vehicles including the C300, C350 and C63 AMG models. Each rear light assembly has separate bulbs that act as brake, tail lamp, backup and turn signal indicators. The bulbs are mounted in a bulb carrier which uses a common electrical ground circuit at the harness connection. According to Mercedes, oxidation due to the use of dissimilar metals on the harness and bulb carrier electrical connectors can result in increased resistance and a subsequent dimming or loss of lighting function. The heat caused by the increased resistance/oxidation can also lead to the melting of the surrounding plastic, or in some cases, present a fire hazard. In conducting recall 14V-171, Mercedes dealers will inspect the left and right bulb carriers and harness connectors for the presence of dissimilar electrical connectors and/or evidence of related thermal damage; affected bulb carriers and/or harness connectors will be replaced free of charge. Mercedes notes that service replacement bulb carriers produced from January 2012 eliminate the dissimilar metal condition and that these bulb carriers will not requ

Stage Engineering Analysis — NHTSA works to complete one within eighteen months Opened Dec 20, 2013 Closed May 12, 2014 Manufacturer Mercedes-Benz USA, LLC Components Electrical System › Wiring, Electrical System › Wiring › Rear Compartment/Trunk, Exterior Lighting › Back Up Lights, Exterior Lighting › Brake Lights, Exterior Lighting › Fog Lights, Exterior Lighting › Hazard Flashing Warning Lights Resulting recall 14V177000

A Engineering Analysis is the deeper stage, usually upgraded from a Preliminary Evaluation: NHTSA tests, requests engineering documents and decides whether a safety defect exists. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.

Model years it names

Source: as NHTSA filed them

Also named: 2008 Mercedes-Benz AMG CLS63; 2009 Mercedes-Benz AMG CLS63; 2011 Mercedes-Benz AMG CLS63; 2008 Mercedes-Benz C; 2009 Mercedes-Benz C; 2010 Mercedes-Benz C; 2008 Mercedes-Benz C-Class; 2008 Mercedes-Benz C300; 2009 Mercedes-Benz C300; 2010 Mercedes-Benz C300; 2011 Mercedes-Benz C300; 2008 Mercedes-Benz C350; 2009 Mercedes-Benz C350; 2008 Mercedes-Benz C36 AMG; 2009 Mercedes-Benz C36 AMG; 2008 Mercedes-Benz C43 AMG; 2009 Mercedes-Benz C43 AMG; 2008 Mercedes-Benz C63; 2009 Mercedes-Benz C63; 2010 Mercedes-Benz C63; 2008 Mercedes-Benz CL; 2009 Mercedes-Benz CL; 2010 Mercedes-Benz CL; 2008 Mercedes-Benz CL216; 2008 Mercedes-Benz CL550; 2009 Mercedes-Benz CL550; 2010 Mercedes-Benz CL550; 2011 Mercedes-Benz CL550; 2008 Mercedes-Benz CL600; 2009 Mercedes-Benz CL600; 2010 Mercedes-Benz CL600; 2008 Mercedes-Benz CL63; 2009 Mercedes-Benz CL63; 2010 Mercedes-Benz CL63; 2011 Mercedes-Benz CL63; 2008 Mercedes-Benz CL65; 2009 Mercedes-Benz CL65; 2010 Mercedes-Benz CL65; 2008 Mercedes-Benz CLK; 2009 Mercedes-Benz CLK; 2008 Mercedes-Benz CLK320; 2009 Mercedes-Benz CLK320; 2010 Mercedes-Benz CLK350; 2008 Mercedes-Benz CLK500; 2009 Mercedes-Benz CLK500; 2008 Mercedes-Benz CLK55; 2009 Mercedes-Benz CLK55; 2008 Mercedes-Benz CLS; 2009 Mercedes-Benz CLS; 2010 Mercedes-Benz CLS; 2011 Mercedes-Benz CLS; 2008 Mercedes-Benz CLS500; 2009 Mercedes-Benz CLS500; 2008 Mercedes-Benz CLS55; 2009 Mercedes-Benz CLS55; 2008 Mercedes-Benz CLS550; 2009 Mercedes-Benz CLS550; 2011 Mercedes-Benz CLS550.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is EA13008 a recall?

No — it is the investigation that led to one. Recall 14V177000 is the campaign; its page carries the remedy.

Is EA13008 still open?

No. It closed on May 12, 2014 and led to recall 14V177000.

Which vehicles does EA13008 cover?

NHTSA opened it on 58 model years: 2008 Mercedes-Benz AMG CLS63, 2009 Mercedes-Benz AMG CLS63, 2011 Mercedes-Benz AMG CLS63, 2008 Mercedes-Benz C, 2009 Mercedes-Benz C, 2010 Mercedes-Benz C and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.