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NHTSA defect investigation · Engineering Analysis

Chrysler and Dodge engineering analysis EA11010

Loss of headlight illumination. NHTSA’s Office of Defects Investigation opened this engineering analysis about the electrical system on 9 model years (2005–2006). Opened Sep 6, 2011, closed Nov 29, 2012 after 15 months without a recall. closed

What NHTSA says

Source: Office of Defects Investigation, as filed

The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs. Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected. The front marker, tail, and instrument lamps operate. Also, the high beams can be illuminated by holding the turn signal stalk in the up position. As reported by consumers, turning the HSA off and on typically corrects the failure. Initially the failures occur infrequently but they become progressively more frequent with age. Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure. Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty. The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information. The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on. Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly. Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production. Consequently, subsequent failure levels were lower. The report counts shown above include only those that involve the subject failure. Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend. The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006. No injuries were reported in this crash. An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights. The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate. While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure. In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted. Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances. Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.

Stage Engineering Analysis — NHTSA works to complete one within eighteen months Opened Sep 6, 2011 Closed Nov 29, 2012 Manufacturer Chrysler (FCA US, LLC) Components Electrical System, Exterior Lighting, Exterior Lighting › Headlights, Exterior Lighting › Headlights › Switch

A Engineering Analysis is the deeper stage, usually upgraded from a Preliminary Evaluation: NHTSA tests, requests engineering documents and decides whether a safety defect exists. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one closed without a recall. That means NHTSA found no defect trend it chose to act on at the time, or the manufacturer addressed the condition another way (a service campaign or a bulletin, which have their own pages). A closed file can be reopened if new reports arrive.

Model years it names

Source: as NHTSA filed them

Also named: 2005 Chrysler Town AND Country; 2006 Chrysler Town AND Country; 2006 Chrysler Town AND Country LWB; 2005 Chrysler Voyager; 2006 Chrysler Voyager; 2005 Dodge Caravan; 2006 Dodge Caravan; 2005 Dodge Grand Caravan; 2006 Dodge Grand Caravan.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is EA11010 a recall?

No. A engineering analysis is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.

Is EA11010 still open?

No. It closed on Nov 29, 2012 without a recall.

Which vehicles does EA11010 cover?

NHTSA opened it on 9 model years: 2005 Chrysler Town AND Country, 2006 Chrysler Town AND Country, 2006 Chrysler Town AND Country LWB, 2005 Chrysler Voyager, 2006 Chrysler Voyager, 2005 Dodge Caravan and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.