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NHTSA defect investigation · Engineering Analysis

Ford and Mercury engineering analysis EA11009

Wheel Mounting Stud Fracture. NHTSA’s Office of Defects Investigation opened this engineering analysis about the lugs/nuts/bolts/studs on 2 model years (2010). Opened Jul 26, 2011, closed Jan 20, 2012 after 6 months. It led to safety recall 11V574000. became a recall

What NHTSA says

Source: Office of Defects Investigation, as filed

To date, the agency is aware of 84 consumer complaints and 361 warranty claims related to the alleged defect in the subject vehicles. In total, 382 subject vehicles reportedly experienced one or more wheel stud fractures, resulting in 7 alleged wheel separation incidents. Most of the reported wheel stud fractures occurred on subject vehicles originally equipped with 17 inch diameter steel wheels (368 of 382) as did all 7 alleged wheel separation incidents. Of the 7 alleged wheel separation incidents, 5 reportedly involved a wheel becoming detached from the subject vehicle's rear axle. The subject vehicles are designed with a safety margin that requires validation of proper wheel joint function with one missing lug nut and all other lug nuts at the minimum torque specification. If multiple stud fractures occur at a wheel location, analysis of reports indicates that the operator may observe vehicle vibration. If the vibration is ignored and the vehicle continues to be driven the remaining studs may fracture, resulting in a wheel separation. By letter dated December 5, 2011, the manufacturer notified the agency that it will conduct a safety recall (identified by NHTSA Recall No.11V-574 and Ford Recall No. 11S23) on certain 2010 and 2011 model year Ford Fusion and Mercury Milan vehicles to address the potential for wheel separation. The recall vehicles were originally equipped with 17 inch diameter steel wheels and were built from April 1, 2009, through April 30, 2009, and from December 1, 2009, through November 13, 2010. Approximately 128,616 vehicles are potentially affected as well as approximately 2,940 service steel wheels distributed to authorized Ford dealers. Ford has identified two distinct root causes of wheel stud fracture in the recall vehicles. First, certain steel wheel centers may have been stamped improperly such that the mounting pad lacks the necessary concavity, which reduces the diameter of the outermost radial points of contact with the brake rotor. This reduces the Belleville washer effect, which reduces the clamp load of the joint. Second, the wheel mounting face on certain rear brake discs may have been machined improperly due to a damaged dust boot on a gauge that measures rear brake rotor parallelism (flatness), resulting in a wheel mounting face that is convex. One or both conditions may induce bending fatigue in the wheel studs. Ford's analysis of manufacturing process information showed that one or both of these two conditions may have been out of control during parts of one or both production ranges covered by the recall. Owners will be notified by mail and instructed to take their vehicles to an authorized Ford or Lincoln dealer to have the lug nuts replaced on all four wheels with new lug nuts treated with a proprietary low-friction coating that improves clamp load given the same applied torque value, and to have the rear brake discs inspected for wheel mounting surface flatness and replaced, if required. Ford will instruct dealers to notify customers who purchased service steel wheels, where information is available, to return vehicles for lug nut replacement. Accordingly, this investigation is closed. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10364337, 10373257, 10378953, 10381431, 10389641, 10389940, 10392373, 10395676, 10396577, 10400071, 10402309, 10416653, 10419175, 10419734, 10420116, 10424191, 10432393, 10434188, 10436471, 10438725 and 10440830.

Stage Engineering Analysis — NHTSA works to complete one within eighteen months Opened Jul 26, 2011 Closed Jan 20, 2012 Manufacturer Ford Motor Company Components Wheels › Lugs/Nuts/Bolts/Studs Resulting recall 11V574000

A Engineering Analysis is the deeper stage, usually upgraded from a Preliminary Evaluation: NHTSA tests, requests engineering documents and decides whether a safety defect exists. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.

Model years it names

Source: as NHTSA filed them

Also named: 2010 Ford Fusion; 2010 Mercury Milan.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is EA11009 a recall?

No — it is the investigation that led to one. Recall 11V574000 is the campaign; its page carries the remedy.

Is EA11009 still open?

No. It closed on Jan 20, 2012 and led to recall 11V574000.

Which vehicles does EA11009 cover?

NHTSA opened it on 2 model years: 2010 Ford Fusion, 2010 Mercury Milan. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.