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NHTSA defect investigation · Engineering Analysis

Ford engineering analysis EA10003

HVAC Switch Failures. NHTSA’s Office of Defects Investigation opened this engineering analysis about the interior/under dash on 24 model years (1997–2008). Opened Apr 13, 2010, closed Mar 5, 2012 after 23 months without a recall. closed

What NHTSA says

Source: Office of Defects Investigation, as filed

This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures. ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle. After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend. ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch. This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years. ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame. Ford Motor Company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles. Ford informed ODI that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits. Ford has also informed ODI that it would release a Technical Service Bulletin (TSB-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced. In light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and Ford's actions to reduce the likelihood of a switch failure through switch design changes and a TSB, further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances. The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10427875, 10114393, 10257890For additional information, see the attached closing report.

Stage Engineering Analysis — NHTSA works to complete one within eighteen months Opened Apr 13, 2010 Closed Mar 5, 2012 Manufacturer Ford Motor Company Components Electrical System › Wiring › Interior/Under Dash

A Engineering Analysis is the deeper stage, usually upgraded from a Preliminary Evaluation: NHTSA tests, requests engineering documents and decides whether a safety defect exists. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one closed without a recall. That means NHTSA found no defect trend it chose to act on at the time, or the manufacturer addressed the condition another way (a service campaign or a bulletin, which have their own pages). A closed file can be reopened if new reports arrive.

Model years it names

Source: as NHTSA filed them

Also named: 1997 Ford E-250; 1998 Ford E-250; 1999 Ford E-250; 2000 Ford E-250; 2001 Ford E-250; 2002 Ford E-250; 2003 Ford E-250; 2004 Ford E-250; 2005 Ford E-250; 2006 Ford E-250; 2007 Ford E-250; 2008 Ford E-250; 1997 Ford E-350; 1998 Ford E-350; 1999 Ford E-350; 2000 Ford E-350; 2001 Ford E-350; 2002 Ford E-350; 2003 Ford E-350; 2004 Ford E-350; 2005 Ford E-350; 2006 Ford E-350; 2007 Ford E-350; 2008 Ford E-350.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is EA10003 a recall?

No. A engineering analysis is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.

Is EA10003 still open?

No. It closed on Mar 5, 2012 without a recall.

Which vehicles does EA10003 cover?

NHTSA opened it on 24 model years: 1997 Ford E-250, 1998 Ford E-250, 1999 Ford E-250, 2000 Ford E-250, 2001 Ford E-250, 2002 Ford E-250 and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.