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NHTSA defect investigation · Defect Petition

Forest River defect petition DP15008

Shasta Airflyte Safety Issues. NHTSA’s Office of Defects Investigation opened this defect petition about the latch on 1 model year (2015). Opened Dec 4, 2015, closed Jun 28, 2016 after 7 months. It led to safety recall 16V218000. became a recall

What NHTSA says

Source: Office of Defects Investigation, as filed

The Office of Defects Investigation (ODI) opened this investigation after receipt of Defect Petition ES15-004654. The petition alleged eleven (11) separate issues. Six (6) of the issues related to vehicle design or construction. The other five (5) related to corporate safety culture. ODI considered each issue separately during it's evaluation. An outline of the issues follows. Additional details are included in the attached Evaluation Report. Four (4) issues were addressed with recalls: Window failuresRecall 15V-553 Wheel well/Suspension/RimsRecall 15V-552 Passenger tire failures Recall 15V-369 Dinette bed failures Recall 16V-218One (1) issue was addressed with a Technical Service Bulletin (TSB). Body separation from frame. OEM TSB # 53-05112016-0191. One (1) issue, Door Lock Failures, was not considered a safety issue as NFPA Standard 1192 requires multiplemeans of egress. The remaining five (5) issues, listed below, were either directly or indirectly addressed by a Consent Order issued July 8, 2015. (1) Questionable record keeping practices on serious defects (2) Shasta & Dealer dismissing safety concerns reported by owners (3) No proactive plans to address known defects (4) Poor service management practices, owners have no support (5) Barriers [to customer feedback]This investigation is closed. The agency is actively involved with Forest Riverto improve its corporate safety culture and reserves the right to take further action if warranted. The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers:10715617, 10716585, 10716724, 10716729, 10716759, 10716854, 10717124, 10717213, 10717214, 10717217, 10717218, 10721743, 10721784, 10721793, 10721800, 10721913, 10722087, 10722308, 10730470, 10733176, 10733186, 10734026, 10735477, 10744818, 10745868,10758568, 10758570, 10758572, 10758578, 10758579, 10758582, 10758584, 10758587, 10758591, 10758593, 10759735, 10785358, 10786649, 10786660, 10846348, 10854917

Stage Defect Petition — NHTSA works to complete one within four months Opened Dec 4, 2015 Closed Jun 28, 2016 Manufacturer Forest River, Inc. Components Latches/Locks/Linkages › Doors › Latch, Structure, Suspension, Tires, Visibility › Glass, Side/Rear Resulting recall 16V218000

A Defect Petition is a petition from a member of the public asking NHTSA to open a defect investigation; the agency grants or denies it and publishes the reasons. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.

Model years it names

Source: as NHTSA filed them

Also named: 2015 Forest River Shasta.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is DP15008 a recall?

No — it is the investigation that led to one. Recall 16V218000 is the campaign; its page carries the remedy.

Is DP15008 still open?

No. It closed on Jun 28, 2016 and led to recall 16V218000.

Which vehicles does DP15008 cover?

NHTSA opened it on 1 model year: 2015 Forest River Shasta. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.