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NHTSA defect investigation · Audit Query

Triumph audit query AQ15001

Safety Act Violations. NHTSA’s Office of Defects Investigation opened this audit query about the steering on 2 model years (2012–2013). Opened Apr 29, 2015, closed Oct 2, 2017 after 2.4 years without a recall. closed

What NHTSA says

Source: Office of Defects Investigation, as filed

In a Consent Order executed on August 28, 2015, Triumph Motorcycles (America) Ltd., and its parent company, Triumph Motorcycles Ltd., (collectively, ?Triumph) admitted that Triumph violated the Safety Act by failing to file certain quarterly reports on safety recalls in a timely manner; failing to furnish NHTSA with copies of notices, service bulletins, and other communications sent to more than one manufacturer, distributor, dealer, lessor, lessee, owner, or purchaser; failing to submit accurate early warning reports; and that it failed to respond to NHTSA's April 29, 2015 Special Order by the deadline. It also admitted that it violated the Safety Act to the extent that it failed to submit the required Part 573 Report to NHTSA within five working days after it determined that a safety-related defect existed in vehicles and to the extent that it failed to submit a copy of its proposed owner notification letters. As part of the Consent Order, Triumph agreed to a total civil penalty of $2,900,000 for its violations of the Safety Act. The penalty consists of a cash payment of $1,400,000; stipulated deferred penalties of $1,000,000, and a commitment to spend at least $500,000 to ensure satisfactory completion of performance obligations. The performance obligations in the Consent Order include submission of reports to NHTSA, retention of an independent third party consultant, creation of best practices, employee training, and auditing of all aspects of Triumph's Safety Act reporting and defects notification. Based on the Consent Order, Triumph's admissions that it violated the law, and its ongoing performance obligations, this audit query, AQ15-001, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Triumph's ongoing performance obligations or legal obligations, and does not represent a determination by the agency as to Triumph's performance under the Consent Order to date.

Stage Audit Query Opened Apr 29, 2015 Closed Oct 2, 2017 Manufacturer Triumph Motorcycles America, Ltd. Components Steering

A Audit Query is an audit of the manufacturer's own reporting obligations — early-warning data, recall notices, remedy — rather than of a vehicle condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one is closed. A audit query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.

Model years it names

Source: as NHTSA filed them

Also named: 2012 Triumph Street Triple; 2013 Triumph Street Triple.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is AQ15001 a recall?

No. A audit query is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.

Is AQ15001 still open?

No. It closed on Oct 2, 2017 without a recall.

Which vehicles does AQ15001 cover?

NHTSA opened it on 2 model years: 2012 Triumph Street Triple, 2013 Triumph Street Triple. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.