Chevrolet audit query AQ12002
Chapman Chevrolet / Cruze Engine Recall. NHTSA’s Office of Defects Investigation opened this audit query about the gasoline on 2 model years (2011–2012). Opened Oct 15, 2012, closed Oct 20, 2014 after 2.0 years without a recall. closed
What NHTSA says
Source: Office of Defects Investigation, as filedNHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012. Chapman Chevrolet responded to this request on November 8, 2012. To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013. GM responded to this request on April 1, 2013. NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013. Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000. This Audit Query is closed.
A Audit Query is an audit of the manufacturer's own reporting obligations — early-warning data, recall notices, remedy — rather than of a vehicle condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one is closed. A audit query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.
Model years it names
Source: as NHTSA filed themAlso named: 2011 Chevrolet Cruze; 2012 Chevrolet Cruze.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs AQ12002 a recall?
No. A audit query is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.
Is AQ12002 still open?
No. It closed on Oct 20, 2014 without a recall.
Which vehicles does AQ12002 cover?
NHTSA opened it on 2 model years: 2011 Chevrolet Cruze, 2012 Chevrolet Cruze. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.