Zero service campaign SV-RCL-025-021
Zero filed this with NHTSA as a service campaign dated Dec 20, 2025, received Jan 7, 2026, about the fuel/propulsion system — 2 documents under this number. It names 9 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationInitial notice to dealers of the upcoming recall (25V-834).
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| SV-RCL-025-021 | Service bulletin | Dec 20, 2025 | 11027172 |
| SV-RCL-025-021 | Service campaign | Dec 20, 2025 | 11027171 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Zero DSR; 2023 Zero Dsr/x; 2024 Zero Dsr/x; 2023 Zero SR; 2024 Zero SR; 2023 Zero Sr/f; 2024 Zero Sr/f; 2023 Zero Sr/s; 2024 Zero Sr/s.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Zero SV-RCL-025-021 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the SV-RCL-025-021 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SV-RCL-025-021 cover?
The manufacturer filed it against 9 model years: 2024 Zero DSR, 2023 Zero Dsr/x, 2024 Zero Dsr/x, 2023 Zero SR, 2024 Zero SR, 2023 Zero Sr/f and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.