Volvo bulletin 37507
What it saysThis is a TJ - Text and 2 Attachments - 1 .PDF file and 1 .MVE file - We’re currently investigating an issue where the navigation map in the driver display may appear as a red and white checkerboard or may not show at… NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service bulletin dated Oct 10, 2025, received Nov 17, 2025. It names 6 model years (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a TJ - Text and 2 Attachments - 1 .PDF file and 1 .MVE file - We’re currently investigating an issue where the navigation map in the driver display may appear as a red and white checkerboard or may not show at all (black screen), either at start-up or while driving. To temporarily resolve the issue, press and hold the Home button on the center display for 20 seconds to restore the map view. We’re working on an improvement, and this information will be updated as soon as a countermeasure is available.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 37507 | Service bulletin | Oct 10, 2025 | 11025564 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 27 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo 37507 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37507 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 37507 cover?
The manufacturer filed it against 6 model years: 2026 Volvo EC40, 2026 Volvo V60, 2026 Volvo V90, 2026 Volvo XC40, 2026 Volvo XC60, 2026 Volvo XC90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.