Volkswagen bulletin V4019012028353_12
What it saysFront suspension noisy, spring rubs on strut perch. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Mar 10, 2025, received Apr 4, 2025, about the suspension. It names 4 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFront suspension noisy, spring rubs on strut perch.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| V4019012028353_12 | Service bulletin | Mar 10, 2025 | 11016583 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 3C0411105B | — | — | |
| 561411105A | Nut N 10106402 1 per side | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 274 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group3 other manufacturer communications filed against the Volkswagen Passat under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| V4418012043620_9 | Service bulletin | Dec 3, 2025 | Alignment Submission Form |
| V4016012043146_4 | Service bulletin | Nov 18, 2025 | What is and what is not a leaking suspension strut. |
| V4616012043146_3 | Service bulletin | Jul 14, 2025 | How to identify and when to replace a leaking strut |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen V4019012028353_12 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the V4019012028353_12 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does V4019012028353_12 cover?
The manufacturer filed it against 4 model years: 2019 Volkswagen Passat, 2018 Volkswagen Passat, 2017 Volkswagen Passat, 2016 Volkswagen Passat. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.