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Manufacturer communication · Service bulletin

Volkswagen bulletin TT 912302

What it saysExplanation of how to activate the overhead view camera option when removing the vehicle from transport mode. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Aug 23, 2023, received Sep 1, 2023, about the forward collision avoidance. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Explanation of how to activate the overhead view camera option when removing the vehicle from transport mode.

Kind Service bulletin Manufacturer date Aug 23, 2023 Received by NHTSA Sep 1, 2023 Components Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TT 912302Service bulletinAug 23, 202310241200PDF, 116 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 276 complaints with NHTSA since 2015. 63 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

forward brake assist will fail without warning : cruise control will stop working : brakes will sometimes be applied without warning causing danger to other drivers. Dealership tried to fix multiple times without success. Dealer scan tool found intermittent code C110BFO in system but not present while in shop.

2024 Volkswagen Atlas · Forward Collision Avoidance · filed with NHTSA Jul 22, 2024 · ODI 11603811

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

3 other manufacturer communications filed against the Volkswagen Atlas under the same component group (forward collision avoidance), newest first.

NumberKindDatedNHTSA’s summary
V4521012062957_7Service bulletinMar 25, 2026customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
5293Service bulletinFeb 9, 2026Update programming for front assist.
VWP-24-04Warranty extensionMay 15, 2024These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen TT 912302 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TT 912302 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does TT 912302 cover?

The manufacturer filed it against 1 model year: 2024 Volkswagen Atlas. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.