Volkswagen bulletin SM 02 2025
What it saysThis special notice is to inform dealers to return the parts listed if it meets the criteria provided. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a manufacturer communication dated Feb 17, 2025, received Feb 6, 2025, about the air bags — 2 documents under this number: SM 02-2025 and 1 more. It names 6 model years (2016–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SM 02 2025 | Other | Feb 17, 2025 | 11014943 | |
| SM 02-2025 | Other | Jan 24, 2025 | 11013861 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5C5-880-201-AD | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 460 complaints with NHTSA since 2015. 104 of them name Air Bags, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2017 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2017 Volkswagen Beetle · Air Bags · filed with NHTSA Sep 18, 2025 · ODI 11688163
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that after pressing the engine Start/Stop button to start the vehicle in the driveway, she exited the vehicle and sat in the front passenger's seat. After 4-5 minutes, the vehicle inadvertently rolled backward while the transmission was in park (P).
2024 Volkswagen Atlas · Power Train · filed with NHTSA Oct 21, 2024 · ODI 11620983
The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated the front passenger's side air bag warning light was illuminated. The local dealer was notified of the failure.
2018 Volkswagen Beetle · Air Bags · filed with NHTSA Sep 24, 2025 · ODI 11689418
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group10 other manufacturer communications filed against these Volkswagen models under the same component group (air bags), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| VOS-26-52 | Service bulletin | Sep 4, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V6919012010479_17 | Service bulletin | Jun 11, 2026 | Inquiries |
| VOS-26-28 | Service bulletin | Apr 17, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| VOS-26-23 | Service bulletin | Apr 1, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| VOS 25 18 | Service bulletin | Feb 12, 2025 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: Th… |
| VOS-25-05 | Service bulletin | Jan 8, 2025 | This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trou… |
| VOS-24-130 | Service bulletin | Nov 5, 2024 | This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trou… |
| VOS-24-106 | Service bulletin | Aug 2, 2024 | This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen SM 02 2025 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SM 02 2025 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does SM 02 2025 cover?
The manufacturer filed it against 6 model years: 2025 Volkswagen Atlas, 2024 Volkswagen Atlas, 2019 Volkswagen Beetle, 2018 Volkswagen Beetle, 2017 Volkswagen Beetle, 2016 Volkswagen Beetle. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.