Volkswagen bulletin Dealer 20DZ
What it saysDealer Letter to announce Repair Available â Emissions Service Action 20DZ / EVAP Purge Valve and Hose Assembly NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Aug 15, 2023, received Sep 1, 2023, about the engine. It names 1 model year (2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Letter to announce Repair Available â Emissions Service Action 20DZ / EVAP Purge Valve and Hose Assembly
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Dealer 20DZ | Service bulletin | Aug 15, 2023 | 10241190 | PDF, 155 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 552 complaints with NHTSA since 2015. 149 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Volkswagen Jetta, the 70 owners who gave an odometer reading for Engine reported it at a median of 940 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
In depth: 2019 Volkswagen Jetta engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group54 other manufacturer communications filed against the Volkswagen Jetta under the same component group (engine), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 54E4 / 5537 | Service bulletin | Sep 30, 2026 | Update ECM Control Module Programming |
| V0116152014815_20 | Service bulletin | Sep 17, 2026 | Suggested fuel additive |
| V0126032083018_1 | Service bulletin | Aug 20, 2026 | Update Programming of the Engine/Motor Control Module -J623- |
| V1718062017813_24 | Service bulletin | Jul 9, 2026 | Oil Consumption Measurement and Electronic Oil Consumption Measurement |
| 4C6D | Service bulletin | Jun 24, 2026 | Engine/Motor Control Module software update for DTC 0456 |
| TT 13-20-01_3 | Service bulletin | Jun 18, 2026 | Instruction, how to lubicate engine before initial start. |
| TT 10-18-02_2 | Other | Jun 18, 2026 | Lubricating engine components before reassembly. |
| V1719012012855_81 | Service bulletin | Jun 4, 2026 | Volkswagen Engine Oil Standards |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen Dealer 20DZ a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the Dealer 20DZ repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does Dealer 20DZ cover?
The manufacturer filed it against 1 model year: 2019 Volkswagen Jetta. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.