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Manufacturer communication · Service bulletin

Volkswagen bulletin Bulletin 56A1

What it saysDue to incorrect programming of the rear lid control module, the easy Close function of the rear lid may not be available. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Jan 17, 2024, received Feb 6, 2024, about the latches/locks/linkages. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Due to incorrect programming of the rear lid control module, the easy Close function of the rear lid may not be available.

Kind Service bulletin Manufacturer date Jan 17, 2024 Received by NHTSA Feb 6, 2024 Components Latches/Locks/Linkages

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Bulletin 56A1Service bulletinJan 17, 202410249133PDF, 1,101 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the latch for the 2024 Atlas →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Volkswagen bulletins for the Atlas

A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 277 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the latches/locks/linkages

Source: same model, same component group

1 other manufacturer communication filed against the Volkswagen Atlas under the same component group (latches/locks/linkages), newest first.

NumberKindDatedNHTSA’s summary
Dealer 56A1Service bulletinJan 16, 2024Due to incorrect programming of the rear lid control module, the Easy Close function of the rear lid may not be available.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen Bulletin 56A1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the Bulletin 56A1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does Bulletin 56A1 cover?

The manufacturer filed it against 1 model year: 2024 Volkswagen Atlas. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.