Volkswagen service campaign 38G3
Volkswagen filed this with NHTSA as a service campaign dated Apr 3, 2025, received Mar 5, 2025, about the unknown or other — 10 documents under this number: Dealer 38G3_20250403, Dealer 38G3_20250328, Circular 38G3_20250328, Dealer 38G3_20250312 and more. It names 3 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTransmission Control Module (TCM) Software. Updated to include additional model years & updated vehicle counts Claiming instructions added to include Criteria 02 Owner letters updated to reflect added model years
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Dealer 38G3_20250403 | Service campaign | Apr 3, 2025 | 11017575 | not yet checked |
| Dealer 38G3_20250328 | Service campaign | Mar 28, 2025 | 11016574 | not yet checked |
| Circular 38G3_20250328 | Service campaign | Mar 28, 2025 | 11016571 | not yet checked |
| Dealer 38G3_20250312 | Service campaign | Mar 12, 2025 | 11016573 | not yet checked |
| Circular 38G3_20250312 | Service campaign | Mar 12, 2025 | 11016570 | not yet checked |
| Dealer 38G3_20250228 | Service campaign | Feb 28, 2025 | 11014942 | not yet checked |
| Dealer 38G3_20250222 | Service campaign | Feb 24, 2025 | 11014941 | not yet checked |
| Circular 38G3_20250222 | Service campaign | Feb 22, 2025 | 11014938 | not yet checked |
| Circular 38G3 | Service campaign | Feb 21, 2025 | 11014937 | not yet checked |
| Dealer 38G3 | Service campaign | Feb 20, 2025 | 11014940 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen 38G3 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 38G3 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 38G3 cover?
The manufacturer filed it against 3 model years: 2024 Volkswagen Golf / GTI, 2023 Volkswagen Golf / GTI, 2022 Volkswagen Golf / GTI. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.