Volkswagen service campaign 10H9
What it saysAn engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service campaign dated Aug 9, 2024, received Jun 11, 2024, about the engine — 4 documents under this number: Dealer 10H9_REV1, Circular 10H9_REV1, Circular 10H9, Dealer 10H9. It names 4 model years (2022–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy. A new and improved engine cover is now available and will be installed on affected vehicles free of charge. Revised: A second wave of vehicles has been added to this service action.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Dealer 10H9_REV1 | Service campaign | Aug 9, 2024 | 11007386 | |
| Circular 10H9_REV1 | Service campaign | Aug 9, 2024 | 11007384 | |
| Circular 10H9 | Service campaign | May 30, 2024 | 11001495 | |
| Dealer 10H9 | Other | May 29, 2024 | 11001496 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 06Q-103-925-N | COVER Free Order | — |
Read by machine from the document NHTSA serves (10 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 162 complaints with NHTSA since 2015. 28 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models when at a standstill which has many times nearly caused an accident.
2023 Volkswagen Golf / GTI · Engine · filed with NHTSA Dec 24, 2024 · ODI 11632262
While driving, the vehicle developed uneven acceleration and an audible metallic rattling/buzzing sound. Shortly after, the engine locked up, stalled, and jerked the car to a stop while in traffic.
2022 Volkswagen Golf / GTI · Engine · filed with NHTSA Sep 1, 2026 · ODI 11761265
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group46 other manufacturer communications filed against these Volkswagen models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| V0116152014815_20 | Service bulletin | Sep 17, 2026 | Suggested fuel additive |
| V1718062017813_24 | Service bulletin | Jul 9, 2026 | Oil Consumption Measurement and Electronic Oil Consumption Measurement |
| TT 13-20-01_3 | Service bulletin | Jun 18, 2026 | Instruction, how to lubicate engine before initial start. |
| TT 10-18-02_2 | Other | Jun 18, 2026 | Lubricating engine components before reassembly. |
| V1719012012855_81 | Service bulletin | Jun 4, 2026 | Volkswagen Engine Oil Standards |
| VOS-26-21 | Service bulletin | Mar 27, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V0124032073665_3 | Service bulletin | Feb 25, 2026 | Engine Light ON, DTCs P2004,P2006,P2014 or P2015 Stored in Engine Motor Control Module, Replace Intake Manifold Runner Control Valve -N316- |
| 51C6 | Service bulletin | Feb 6, 2026 | Update Programming software of the Engine/Motor Control Module -J623- to improve thermostat performance. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen 10H9 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 10H9 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 10H9 cover?
The manufacturer filed it against 4 model years: 2023 Volkswagen Arteon, 2022 Volkswagen Arteon, 2023 Volkswagen Golf / GTI, 2022 Volkswagen Golf / GTI. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.