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Manufacturer communication · Service campaign

Volkswagen service campaign 10H9

Volkswagen filed this with NHTSA as a service campaign dated Aug 9, 2024, received Jun 11, 2024, about the engine — 4 documents under this number: Dealer 10H9_REV1, Circular 10H9_REV1, Circular 10H9, Dealer 10H9. It names 4 model years (2022–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy. A new and improved engine cover is now available and will be installed on affected vehicles free of charge. Revised: A second wave of vehicles has been added to this service action.

Manufacturer campaign id 10H9 Kind Service campaign (also filed as Other) Manufacturer date Aug 9, 2024 Received by NHTSA Jun 11, 2024 Components Engine First dated May 29, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Dealer 10H9_REV1Service campaignAug 9, 202411007386not yet checked
Circular 10H9_REV1Service campaignAug 9, 202411007384not yet checked
Circular 10H9Service campaignMay 30, 202411001495not yet checked
Dealer 10H9OtherMay 29, 202411001496not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen 10H9 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 10H9 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 10H9 cover?

The manufacturer filed it against 4 model years: 2023 Volkswagen Arteon, 2022 Volkswagen Arteon, 2023 Volkswagen Golf / GTI, 2022 Volkswagen Golf / GTI. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.