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Federal filingsHome›Bulletins›VinFast› 8-23-GL-00-005
Manufacturer communication · Service bulletin

VinFast bulletin 8-23-GL-00-005

What it saysActive Grille Shutter [AGS] pigtail wiring harness rework. NHTSA’s full summary ↓

VinFast filed this with NHTSA as a service bulletin dated Jun 7, 2023, received Jun 8, 2023, about the electrical system. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Active Grille Shutter [AGS] pigtail wiring harness rework.

Kind Service bulletin Manufacturer date Jun 7, 2023 Received by NHTSA Jun 8, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
8-23-GL-00-005Service bulletinJun 7, 202310237588PDF, 2,296 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 40 complaints with NHTSA since 2015. 10 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

vehicle would not go into drive. car immediately stops and I wasn't able to get the car into drive or reverse. Had to be towed to the service station with no cause determined

2023 VinFast VF 8 · Electrical System · filed with NHTSA Jul 11, 2024 · ODI 11601116

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for VinFast, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is VinFast 8-23-GL-00-005 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 8-23-GL-00-005 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 8-23-GL-00-005 cover?

The manufacturer filed it against 1 model year: 2023 VinFast VF 8. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.