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Manufacturer communication · Service bulletin

Toyota bulletin T-SB-0111-24 REV1

What it saysSome 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. NHTSA’s full summary ↓

Toyota filed this with NHTSA as a service bulletin dated Jul 15, 2025, received Aug 8, 2025, about the structure — 1 document under this number: T-SB-0111-24 Rev1. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker color vehicles. However, this condition may be noticed on the subject vehicles regardless of the paint color.

Manufacturer campaign id T-SB-0111-24 REV1 Kind Service bulletin Manufacturer date Jul 15, 2025 Received by NHTSA Aug 8, 2025 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
T-SB-0111-24 Rev1Service bulletinJul 15, 202511021719PDF

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
90467-A0003Clip (for Hood Insulator)9eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
BD2422Fill Hood Cavity with Expanding Foam1.5 hrs

Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Toyota’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2025 Grand Highlander →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 328 complaints with NHTSA since 2015. 10 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On 11/02/2025 with the cruise at 55mph all glass closed. Heater on with no vehicles around, the sunroof exploded. It pushed up from the inside. With less than 9k miles on the vehicle. It took my dealer 8 days to look at it then Toyota denied the warranty. Then Quoted me over $2,100 to replace.

2025 Toyota Grand Highlander · Structure · filed with NHTSA Nov 11, 2025 · ODI 11698699

Subject: NHTSA Complaint - 2024 Grand Highlander Hybrid XLE Rear Windshield Shattering To Whom It May Concern, I am writing to formally file a complaint regarding a concerning incident with my recently purchased 2024 Grand Highlander Hybrid XLE.

2024 Toyota Grand Highlander · Structure · filed with NHTSA May 16, 2024 · ODI 11589209

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

18 other manufacturer communications filed against the Toyota Grand Highlander under the same component group (structure), newest first. The eight newest are listed; the rest are on the Toyota list.

NumberKindDatedNHTSA’s summary
T-SB-0039-24 REV2Service bulletinDec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or…
T-SB-0038-24 REV2Service bulletinDec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust…
T-SB-0035-24 REV2Service bulletinDec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If t…
T-SB-0061-23 REV2Service bulletinDec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material p…
T-SB-0111-24Service bulletinDec 4, 2024Some 2024 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the re…
T-SB-0062-23 REV2Service bulletinDec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heav…
T-SB-0098-24Service bulletinOct 18, 2024Some 2022 model year Avalon and Avalon Hybrid, 2022 – 2024 model year Camry, Camry Hybrid, Corolla, Corolla Hatchback, Corolla Hybrid, Highl…
T-TT-0751-24 REV1Service bulletinSep 3, 2024Some customers have expressed concern that the wireless functions of their Key Fob stop working. Key Fob LEDs will not turn ON, but engine s…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota T-SB-0111-24 REV1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T-SB-0111-24 REV1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does T-SB-0111-24 REV1 cover?

The manufacturer filed it against 2 model years: 2025 Toyota Grand Highlander, 2024 Toyota Grand Highlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.