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Manufacturer communication · Service bulletin

Toyota bulletin T-SB-0044-23

What it saysTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. NHTSA’s full summary ↓

Toyota filed this with NHTSA as a service bulletin dated Jul 28, 2023, received Aug 28, 2023, about the structure — 2 documents under this number. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2024 model year Supra vehicles. A universal PDS Check Sheet has been developed for all 2024 model year Toyota vehicles and contains PDS steps which apply to all Toyota models. To properly perform a complete PDS, you must complete all procedures contained in this TSB, as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines (USA) or Long-Term Vehicle Storage Guidelines (Mexico).

Kind Service bulletin Manufacturer date Jul 28, 2023 Received by NHTSA Aug 28, 2023 Components Structure, Equipment, Electrical System First dated Jul 12, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
T-SB-0044-23Service bulletinJul 28, 202310241383not found
T-SB-0044-23Service bulletinJul 12, 202310241398not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Toyota bulletins for the GR Supra

A weekly email, sent only in a week when Toyota files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

15 other manufacturer communications filed against the Toyota GR Supra under the same component group (structure), newest first. The eight newest are listed; the rest are on the Toyota list.

NumberKindDatedNHTSA’s summary
T-SB-0039-24 REV2Service bulletinDec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or…
T-SB-0038-24 REV2Service bulletinDec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust…
T-SB-0035-24 REV2Service bulletinDec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If t…
T-SB-0061-23 REV2Service bulletinDec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material p…
T-SB-0062-23 REV2Service bulletinDec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heav…
T-SB-0055-24 REV1Service bulletinJul 29, 2024Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pr…
T-SB-0039-24 REV1Service bulletinJul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or…
T-SB-0038-24 REV1Service bulletinJul 12, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota T-SB-0044-23 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T-SB-0044-23 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does T-SB-0044-23 cover?

The manufacturer filed it against 1 model year: 2024 Toyota GR Supra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.