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Manufacturer communication · Service bulletin

Toyota bulletin T-SB-0043-26

What it saysSome 2023 – 2025 model year bZ4X vehicles may exhibit a creaking noise coming from the strut mounting bearing of the front suspension when turning. NHTSA’s full summary ↓

Toyota filed this with NHTSA as a service bulletin dated Aug 5, 2026, received Sep 9, 2026, about the suspension. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2023 – 2025 model year bZ4X vehicles may exhibit a creaking noise coming from the strut mounting bearing of the front suspension when turning. A new part has been developed to address this condition.

Manufacturer campaign id T-SB-0043-26 Kind Service bulletin Manufacturer date Aug 5, 2026 Received by NHTSA Sep 9, 2026 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
T-SB-0043-26Service bulletinAug 5, 202611037177PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
48619-42040Bearing, Strut Mounting2eBay Motors →
48619-AQ010Bearing, Strut Mounting2eBay Motors →
90177-A0019Nut, Lock2eBay Motors →
09727-58100Shock Rod Holding Tool1eBay Motors →
09727-30022Shock Rod Holding Tool—eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
SU2601Front Suspension Support Assembly (One Side) and Check/Adjust Alignment2.1 hrs

Read by machine from the document NHTSA serves (4 pages), read Oct 5, 2026. A part number is shown only where it matches Toyota’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Toyota files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 50 complaints with NHTSA since 2015. 2 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

a client states there is a knocking noise over un road more so from the rear wheels driving @ 10 MPH believes more so R/R wheel . they already fix two time , but still more knoking soung, the dealership service can not fix

2025 Toyota bZ4X · Suspension · filed with NHTSA Nov 20, 2025 · ODI 11700678

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota T-SB-0043-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T-SB-0043-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does T-SB-0043-26 cover?

The manufacturer filed it against 3 model years: 2025 Toyota bZ4X, 2024 Toyota bZ4X, 2023 Toyota bZ4X. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.