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Manufacturer communication · Service campaign

Toyota service campaign 21TG01

Toyota filed this with NHTSA as a service campaign dated Jun 18, 2025, received Dec 13, 2021, about the electrical system — 10 documents under this number: 21TG01 Dealer Le, 21TG01_Dealer_Da. It names 3 model years (2016–2018). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

21TG01 Exprired - Replaced with Campaign 23TA13 During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.

Kind Service campaign (also filed as Service bulletin, Other) Manufacturer date Jun 18, 2025 Received by NHTSA Dec 13, 2021 Components Electrical System, Equipment First dated Nov 18, 2021

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
21TG01Service bulletinJun 18, 202511020667not yet checked
21TG01Service campaignJun 18, 202511020666not yet checked
21TG01OtherJul 1, 202411007433not yet checked
21TG01OtherJul 1, 202411006139not yet checked
21TG01Service campaignJun 26, 202411005129not yet checked
21TG01Service campaignJun 26, 202411005071not yet checked
21TG01 Dealer LeService bulletinFeb 14, 202210209007not yet checked
21TG01 Dealer LeService bulletinNov 24, 202110204574not yet checked
21TG01_Dealer_DaService bulletinNov 19, 202110204569not yet checked
21TG01 Dealer LeService bulletinNov 18, 202110204563not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota 21TG01 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 21TG01 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 21TG01 cover?

The manufacturer filed it against 3 model years: 2018 Toyota RAV4, 2017 Toyota RAV4, 2016 Toyota RAV4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.