Thor Motor Coach service campaign RC000308
What it saysIt has been discovered that Model Year 2024 Hurricane, Windsport, Luminate, Indigo with Firefly versions 6.5 - 6.9 may not have the AGS HVAC trigger feature. NHTSA’s full summary ↓
Thor Motor Coach filed this with NHTSA as a service campaign dated Aug 2, 2024, about the electrical system — 2 documents under this number: TSB 24-05 (2 filings). It names 4 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
It has been discovered that Model Year 2024 Hurricane, Windsport, Luminate, Indigo with Firefly versions 6.5 - 6.9 may not have the AGS HVAC trigger feature.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-05 | Service campaign | Aug 2, 2024 | 11007746 | PDF, 943 KB |
| TSB 24-05 | Service bulletin | Aug 2, 2024 | 11005513 | PDF, 943 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Thor Motor Coach Hurricane; 2024 Thor Motor Coach Indigo; 2024 Thor Motor Coach Luminate; 2024 Thor Motor Coach Windsport.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Thor Motor Coach, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Thor Motor Coach RC000308 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the RC000308 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does RC000308 cover?
The manufacturer filed it against 4 model years: 2024 Thor Motor Coach Hurricane, 2024 Thor Motor Coach Indigo, 2024 Thor Motor Coach Luminate, 2024 Thor Motor Coach Windsport. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built Jul 2023 – May 2024 — the build date is on the certification label in the driver’s door jamb.