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Manufacturer communication · Service campaign

Thor Motor Coach service campaign RC000308

Thor Motor Coach filed this with NHTSA as a service campaign dated Aug 2, 2024, about the electrical system — 2 documents under this number: TSB 24-05. It names 4 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

It has been discovered that Model Year 2024 Hurricane, Windsport, Luminate, Indigo with Firefly versions 6.5 - 6.9 may not have the AGS HVAC trigger feature.

Manufacturer campaign id RC000308 Kind Service campaign (also filed as Service bulletin) Manufacturer date Aug 2, 2024 Received by NHTSA Aug 2, 2024 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 24-05Service campaignAug 2, 202411007746not yet checked
TSB 24-05Service bulletinAug 2, 202411005513not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 Thor Motor Coach Hurricane; 2024 Thor Motor Coach Indigo; 2024 Thor Motor Coach Luminate; 2024 Thor Motor Coach Windsport.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Thor Motor Coach RC000308 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the RC000308 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does RC000308 cover?

The manufacturer filed it against 4 model years: 2024 Thor Motor Coach Hurricane, 2024 Thor Motor Coach Indigo, 2024 Thor Motor Coach Luminate, 2024 Thor Motor Coach Windsport. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.