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Manufacturer communication · Service bulletin

Tesla bulletin SB2016003R1

What it saysCertain Model 3 high voltage batteries may not have a sufficient quantity of bolts for the contactor DC link busbars, which may prevent the vehicle from charging or powering properly. NHTSA’s full summary ↓

Tesla filed this with NHTSA as a service bulletin dated Dec 28, 2023, received Feb 20, 2024, about the suspension. It names 2 model years (2018–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Model 3 high voltage batteries may not have a sufficient quantity of bolts for the contactor DC link busbars, which may prevent the vehicle from charging or powering properly.

Kind Service bulletin Manufacturer date Dec 28, 2023 Received by NHTSA Feb 20, 2024 Components Suspension, Wheels

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SB2016003R1Service bulletinDec 28, 202310250496not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Tesla files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,658 complaints with NHTSA since 2015. 276 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Tesla Model 3, the 57 owners who gave an odometer reading for Suspension reported it at a median of 20,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

In depth: 2019 Tesla Model 3 suspension problems → · 2018 Tesla Model 3 suspension problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

1 other manufacturer communication filed against the Tesla Model 3 under the same component group (suspension), newest first.

NumberKindDatedNHTSA’s summary
SB-25-31-004Service bulletinJun 24, 2025A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detec…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Tesla SB2016003R1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SB2016003R1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SB2016003R1 cover?

The manufacturer filed it against 2 model years: 2019 Tesla Model 3, 2018 Tesla Model 3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.