Tesla bulletin SB-24-16-005
What it saysOn certain Model 3 and Model Y vehicles, a defective electrical component inside the High Voltage Controller may prevent the vehicle from entering into drive mode, or may cause a graceful power-off. NHTSA’s full summary ↓
Tesla filed this with NHTSA as a service bulletin dated Sep 4, 2024, received Oct 9, 2024, about the electrical system — 3 documents under this number. It names 4 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOn certain Model 3 and Model Y vehicles, a defective electrical component inside the High Voltage Controller may prevent the vehicle from entering into drive mode, or may cause a graceful power-off.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SB-24-16-005 | Service bulletin | Sep 4, 2024 | 11008820 | |
| SB-24-16-005 | Service bulletin | Sep 4, 2024 | 11008796 | |
| SB-24-16-005 | Service bulletin | Sep 4, 2024 | 11008772 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 1106394-21-P | HIGH VOLTAGE SYSTEM CONTROLLER | 1 | eBay Motors → |
| 1508009-00-A | BOLT,TE,M6-1.0X14,[88],G1009,CA | 5 | eBay Motors → |
| 1089974-00-A | Electrical Joint Compound, A-13,8oz | — | eBay Motors → |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Tesla’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 2,182 complaints with NHTSA since 2015. 162 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Tesla Model Y, the 27 owners who gave an odometer reading for Electrical System reported it at a median of 5,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help.
2024 Tesla Model Y · Electrical System · filed with NHTSA Jun 10, 2024 · ODI 11593339
The contact owns a 2023 Tesla Model 3. The contact stated that while at a red light with the autonomous self-driving feature activated, the vehicle in front made a right turn while the light was still red, and the vehicle inadvertently accelerated. The contact depressed the brake pedal to stop the vehicle.
2023 Tesla Model 3 · Electrical System · filed with NHTSA Feb 13, 2023 · ODI 11506942
When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue
2023 Tesla Model Y · Electrical System · filed with NHTSA Jan 19, 2023 · ODI 11502643
In depth: 2023 Tesla Model 3 electrical problems → · 2024 Tesla Model Y electrical problems → · 2023 Tesla Model Y electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group7 other manufacturer communications filed against these Tesla models under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SB-25-17-012 | Service bulletin | Feb 18, 2026 | On some Model Y vehicles, water may ingress into the front fascia camera via the channels on the front fascia harness. This may corrode the… |
| SB-24-17-005 | Service bulletin | Apr 3, 2025 | On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detectio… |
| SB-25-16-001 | Service bulletin | Mar 20, 2025 | Certain Model 3 and Model Y vehicles were manufactured with High Voltage (HV) batteries containing cell modules that do not meet Tesla’s int… |
| SB-25-17-005 | Service bulletin | Feb 25, 2025 | On some Model Y vehicles, the center high mounted stop light may cause interference with the power supply line for the High Voltage Controll… |
| SB-24-14-001 | Service bulletin | Oct 11, 2024 | On some 2024+ Model 3 vehicles built at Fremont, a rattling noise may be noticed from the driver and/or front passenger instrument panel air… |
| SB19-20-003-R3 | Service bulletin | Oct 26, 2023 | On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the se… |
| SB2317007 | Service bulletin | Aug 18, 2023 | Certain Model 3 and Model Y vehicles may require replacement of the front body controller module due to a faulty component. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Tesla SB-24-16-005 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SB-24-16-005 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SB-24-16-005 cover?
The manufacturer filed it against 4 model years: 2024 Tesla Model 3, 2023 Tesla Model 3, 2024 Tesla Model Y, 2023 Tesla Model Y. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.