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Manufacturer communication · Service bulletin

Subaru bulletin WRF-25R

What it saysIn the interest of customer satisfaction, Subaru of America, Inc. NHTSA’s full summary ↓

Subaru filed this with NHTSA as a service bulletin dated Apr 2, 2026, received May 4, 2026, about the visibility/wiper. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2025 model year Solterra vehicles equipped with a rear window defogger which is connected to a power distribution box by a wire harness.

Kind Service bulletin Manufacturer date Apr 2, 2026 Received by NHTSA May 4, 2026 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WRF-25RService bulletinApr 2, 202611032027PDF, 1,435 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Subaru files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 4 complaints with NHTSA since 2015. 1 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The windshield has distortion and can make the driver and front seat passenger feel carsick when looking through the windshield. Not feeling 100% can affect a driver's ability to safely operate the vehicle and that can affect other drivers nearby.

2025 Subaru Solterra · Visibility/Wiper · filed with NHTSA May 15, 2026 · ODI 11738151

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru WRF-25R a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WRF-25R repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.

Which vehicles does WRF-25R cover?

The manufacturer filed it against 1 model year: 2025 Subaru Solterra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.