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Manufacturer communication · Service bulletin

Subaru bulletin 09-124-24

What it saysThis bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). NHTSA’s full summary ↓

Subaru filed this with NHTSA as a service bulletin dated Jul 1, 2024, received Aug 5, 2024, about the engine. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).

Trouble codes it names: P0420 P0890 all 2 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Jul 1, 2024 Received by NHTSA Aug 5, 2024 Components Engine, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
09-124-24Service bulletinJul 1, 202411005589PDF, 265 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Subaru files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 23 complaints with NHTSA since 2015. 3 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Driving my car as any person would, at the 3519 mile mark on the odometer the engine low oil light came on, it took (1.5Q) of oil to top it off. This is a brand new car no one buys a new car to add oil to it, then to get told by the dealership that it’s normal for up to (2Q) of oil to be added because it’s the only AWD boxer, but yet the…

2024 Subaru WRX · Engine · filed with NHTSA Mar 24, 2025 · ODI 11650068

I would just like to complain about the excess Rtv on the engine oil pan that has been demonstrated on numerous videos of people opening up the oil drain pan and finding chunks of Rtv blocking some of the engine oil pickup tube. I have not opened up my oil drain pan due to cost. This has not lead to failure as of yet but it is worrisome.

2023 Subaru WRX · Engine · filed with NHTSA Jul 18, 2024 · ODI 11603282

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

26 other manufacturer communications filed against the Subaru WRX under the same component group (engine), newest first. The eight newest are listed; the rest are on the Subaru list.

NumberKindDatedNHTSA’s summary
02-196-26RService bulletinAug 20, 2026This service bulletin outlines the diagnostic and repair procedure for white smoke emitted from the exhaust after startup. This is an revise…
07-242-26Service bulletinJul 15, 2026This bulletin outlines a repair procedure to be performed if DTC B2781 is set in the steering lock control module.
02-193-24RService bulletinJun 30, 2026This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel inject…
09-74-21RService bulletinJun 26, 2026This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel inject…
02-196-26Service bulletinJun 23, 2026This bulletin outlines the diagnostic and repair procedure for white smoke emitted from the exhaust after startup.
18-240-26Service bulletinJun 1, 2026"This bulletin provides a new diagnostic procedure for vehicles equipped with a Denso CP 1, 1.5 and 2.5 head units to provide an enhanced ve…
18-230-26Service bulletinMay 1, 2026This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572…
WRA-26Service bulletinMar 16, 2026In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a new voluntary emissions recall for certain 2018 m…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru 09-124-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 09-124-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.

Which vehicles does 09-124-24 cover?

The manufacturer filed it against 2 model years: 2024 Subaru WRX, 2023 Subaru WRX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.