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HomeBulletinsRam S2325000007
Manufacturer communication · Service bulletin

Ram bulletin S2325000007

Ram filed this with NHTSA as a service bulletin dated Sep 16, 2023, received Oct 30, 2023, about the power train — 2 documents under this number. It names 1 model year (2016). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

MIL/check engine lamp comes on after performing U90 recall PCM software update.

Kind Service bulletin Manufacturer date Sep 16, 2023 Received by NHTSA Oct 30, 2023 Components Power Train, Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2325000007Service bulletinSep 16, 202310248564not yet checked
S2325000007Service bulletinSep 16, 202310244403not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram S2325000007 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2325000007 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S2325000007 cover?

The manufacturer filed it against 1 model year: 2016 Ram Promaster City. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.