Ram bulletin S2325000007
What it saysMIL/check engine lamp comes on after performing U90 recall PCM software update. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Sep 16, 2023, received Oct 30, 2023, about the power train — 2 documents under this number. It names 1 model year (2016). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMIL/check engine lamp comes on after performing U90 recall PCM software update.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2325000007 | Service bulletin | Sep 16, 2023 | 10248564 | not found |
| S2325000007 | Service bulletin | Sep 16, 2023 | 10244403 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 25 complaints with NHTSA since 2015. 16 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated.
2016 Ram Promaster City · Power Train · filed with NHTSA Jun 10, 2024 · ODI 11593525
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate.
2016 Ram Promaster City · Electrical System · filed with NHTSA Jan 11, 2022 · ODI 11447051
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group1 other manufacturer communication filed against the Ram Promaster City under the same component group (power train), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 21-040-25 | Service bulletin | Oct 2, 2025 | 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2325000007 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2325000007 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2325000007 cover?
The manufacturer filed it against 1 model year: 2016 Ram Promaster City. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.