Ram bulletin S1808000097
What it saysBack Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Aug 9, 2023, received May 26, 2020, about the back over prevention — 5 documents under this number: S1808000097 Rev. and 4 more. It names 22 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBack Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S1808000097 | Service bulletin | Aug 9, 2023 | 10243157 | not found |
| S1808000097 | Service bulletin | Sep 27, 2022 | 10226006 | not found |
| S1808000097 | Service bulletin | Jan 1, 2022 | 10222913 | not found |
| S1808000097 Rev. | Service bulletin | Mar 20, 2021 | 10190649 | not found |
| S1808000097 | Service bulletin | Apr 10, 2020 | 10175668 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2020 Ram 4500; 2021 Ram 4500; 2022 Ram 4500; 2023 Ram 4500; 2020 Ram 5500; 2021 Ram 5500; 2022 Ram 5500; 2023 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 14 model years this bulletin names have filed 4,621 complaints with NHTSA since 2015. 1,160 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Ram 1500, the 99 owners who gave an odometer reading for Electrical System reported it at a median of 19,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to…
2022 Ram 2500 · Electrical System · filed with NHTSA Feb 17, 2023
Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times
2021 Ram 2500 · Electrical System · filed with NHTSA Dec 2, 2021
While in motion on highways and city streets, the uconnect 4c nav system will freeze, reboot or malfunction preventing control of the stereo volume (cannot turn down or off), prevent management of towing settings, disables controls for seat and steering wheel heating (cannot turn off or change preferences), obstructs bluetooth call…
2019 Ram 2500 · Electrical System · filed with NHTSA Mar 2, 2020
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group18 other manufacturer communications filed against these Ram models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114283 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 114282 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| S2608000030 | Service bulletin | Jul 1, 2026 | Park Assist Unavailable Message Displayed in The Cluster |
| 9100480 | Service bulletin | Jan 15, 2025 | Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the… |
| 9100479 | Service bulletin | Jan 14, 2025 | Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the… |
| S2523000001 | Service bulletin | Jan 6, 2025 | C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked. |
| S2423000049 | Service bulletin | Nov 15, 2024 | Blind Spot Warning Displayed On Instrument Cluster. Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Moun… |
| 9100414 | Service bulletin | Sep 25, 2024 | Parking assist Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S1808000097 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S1808000097 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S1808000097 cover?
The manufacturer filed it against 22 model years: 2022 Ram 1500, 2021 Ram 1500, 2020 Ram 1500, 2019 Ram 1500, 2023 Ram 2500, 2022 Ram 2500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.