Ram bulletin 0812723
What it saysFlash: Air Suspension Control Module (ASCM) Updates Customers or technicians may experience a Malfunction Indicator Lamp (MIL) illumination after a ?manual or automatic ride height change?. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated May 19, 2023, received Jul 31, 2023, about the electronic stability control. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Air Suspension Control Module (ASCM) Updates Customers or technicians may experience a Malfunction Indicator Lamp (MIL) illumination after a ?manual or automatic ride height change?. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? C151E-2A - Left Front Ride Height Sensor-Stuck. ? C1522-2A - Right Front Ride Height Sensor-Stuck. ? C1526-2A - Left Rear Ride Height Sensor-Stuck. ? C152A-2A - Right Rear Ride Height Sensor-Stuck. Customers may also experience: ? ?Service Air Suspension? message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0812723 | Service bulletin | May 19, 2023 | 10239964 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 639 complaints with NHTSA since 2015. 202 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Ram 1500, the 18 owners who gave an odometer reading for Electrical System reported it at a median of 41,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Radio will randomly switch sources and volume and speakers. This is very distracting and could cause an accident
2022 Ram 1500 · Electrical System · filed with NHTSA May 28, 2022 · ODI 11466493
In depth: 2022 Ram 1500 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 0812723 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0812723 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0812723 cover?
The manufacturer filed it against 1 model year: 2022 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.