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Federal filingsHome›Bulletins›Ram› 0803324
Manufacturer communication · Service bulletin

Ram bulletin 0803324

What it saysBattery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Jan 30, 2024, received Mar 18, 2024, about the hybrid propulsion system. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.

Trouble codes it names: P0AC0 P1A29

Kind Service bulletin Manufacturer date Jan 30, 2024 Received by NHTSA Mar 18, 2024 Components Hybrid Propulsion System, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
0803324Service bulletinJan 30, 202410251880not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 639 complaints with NHTSA since 2015. 202 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Ram 1500, the 18 owners who gave an odometer reading for Electrical System reported it at a median of 41,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Radio will randomly switch sources and volume and speakers. This is very distracting and could cause an accident

2022 Ram 1500 · Electrical System · filed with NHTSA May 28, 2022 · ODI 11466493

In depth: 2022 Ram 1500 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the hybrid propulsion system

Source: same model, same component group

1 other manufacturer communication filed against the Ram 1500 under the same component group (hybrid propulsion system), newest first.

NumberKindDatedNHTSA’s summary
0803424Service bulletinJan 30, 2024Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further i…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 0803324 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0803324 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 0803324 cover?

The manufacturer filed it against 1 model year: 2022 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.