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Manufacturer communication · Service bulletin

Ram bulletin 08-369-26

What it saysDigital Key Control Module (DKCM) Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): B22A9-00 - ECU Internal… NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Oct 8, 2026, received Oct 16, 2026, about the electrical system — 2 documents under this number. It names 1 model year (2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 16 Nov 2026 “Built on or before November 16, 2026”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Digital Key Control Module (DKCM) Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B22A9-00 - ECU Internal Performance. The customer may also comment on one or more of the following: ● The Digital Key is successfully paired; however, Lock/Unlock, Panic, and Remote Climate buttons are not displayed in the phone wallet, despite the device being eligible for these features. ● Vehicle proximity/welcome lights activate excessively when the customer is near the vehicle while carrying their paired phone. ● Customer is unable to add the Digital Key to the vehicle. ● Customer is unable to pair their phone within the Digital Key application. ● The Digital Key tile is not visible in the vehicle radio interface. ● The Digital Key tile is not visible in the GMA App (RAM App). ● Customer has accepted the FOTA update multiple times, but the Digital Key (SPAAK) capability was not enabled or delivered to the vehicle. This bulletin involves reprogramming the DKCM with the latest available software.

Kind Service bulletin Manufacturer date Oct 8, 2026 Received by NHTSA Oct 16, 2026 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-369-26Service bulletinOct 8, 202611038528PDF
08-369-26Service bulletinOct 8, 202611038491PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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More bulletins about the electrical system

Source: same model, same component group

302 other manufacturer communications filed against the Ram 1500 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
S2608000039Service bulletinOct 16, 2026Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration
08-280-26Service bulletinOct 16, 2026Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● "Check Trailer Turn Lamp" message…
08-376-26Service bulletinOct 15, 2026Blindspot Alert Unavailable Service Required Warning Message Customers must experience on one or more of the following: SYMPTOM: ● “Blindspo…
9100933 Rev 1Service bulletinOct 14, 2026FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers unnecessary replacing PDCs. Batte…
9100647Service bulletinOct 14, 202668488364AC: FUSE BLOCK UNDERHO 1) False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and…
08-375-26Service bulletinOct 14, 2026Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be…
08-372-26Service bulletinOct 9, 2026R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projecti…
08-139-26 REV. BService bulletinOct 8, 2026Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience the following: SYMPTOM: ● **Excessive Ignition Off Draw (IOD) on 12…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 08-369-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-369-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-369-26 cover?

The manufacturer filed it against 1 model year: 2027 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 16 Nov 2026 — the build date is on the certification label in the driver’s door jamb.