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Manufacturer communication · Service campaign

Porsche service campaign WRB3

What it saysPorsche intranet posting with information on workshop campaign WRB3 - Update the onboard instruction manual NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Jul 16, 2024, received Aug 6, 2024, about the electrical system. It names 6 model years (2019–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Porsche intranet posting with information on workshop campaign WRB3 - Update the onboard instruction manual

Manufacturer campaign id WRB3 Kind Service campaign Manufacturer date Jul 16, 2024 Received by NHTSA Aug 6, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WRB3Service campaignJul 16, 202411006002PDF, 7 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 36 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My 2020 Porsche 911 was two days old when I get a "ignition lock error-service required". The next day the tachometer stopped working. After the dealer fixed the problem, I drove home and park the car for two days. The next day the car would not start.

2020 Porsche 911 · Electrical System · filed with NHTSA Feb 11, 2020 · ODI 11308635

Rear camera has failed twice since the recall was performed. The recall was performed on 20 May 2026. The first failure occurred on 27 May 2026. The second on 1 July 2026

2023 Porsche 911 · Electrical System · filed with NHTSA Jul 3, 2026 · ODI 11748176

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

175 other manufacturer communications filed against the Porsche 911 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 35-26Service bulletinSep 29, 2026Technical information for a Malfunction Indicator Light Active / Warning Message All-Wheel Drive Disturbed: Fault Memory Entry “U140500 - Te…
No. 12-26Service bulletinSep 1, 2026Technical information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
No. 2109-3Service bulletinAug 28, 2026Information on Advanced Technical Information for Critical 12V Li-ion Battery Recycling
No. 65-26Service bulletinAug 6, 2026Technical Information for Horizontal Stripes in Front Control Panel/Central Display (PCM)
2229.12Service bulletinJul 29, 2026ConBox Current Draw Discharges 12 V Battery
ASB2Service campaignJul 27, 2026Technical information for ASB2 Stop Delivery/Recall Campaign - Re-Programming Assistance System Control Unit
GR13D797Service bulletinJul 14, 2026Parts Withdrawal - Steering Column Switch
WTF7Service campaignJul 6, 2026Due to a software error in the Battery Management System (BMS), there have been isolated cases of an unintentional software reset and conseq…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WRB3 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WRB3 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does WRB3 cover?

The manufacturer filed it against 6 model years: 2024 Porsche 911, 2023 Porsche 911, 2022 Porsche 911, 2021 Porsche 911, 2020 Porsche 911, 2019 Porsche 911. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.