Porsche service campaign No. 35-23-1
What it saysTechnical information for WPC6 - Replacing Driver’s Airbag Unit NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service campaign dated Dec 2, 2025, received Dec 7, 2023, about the air bags — 2 documents under this number. It names 2 model years (2016–2017). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTechnical information for WPC6 - Replacing Driver’s Airbag Unit
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 35-23-1 | Service campaign | Dec 2, 2025 | 11027129 | PDF, 966 KB |
| No. 35-23-1 | Service bulletin | Nov 2, 2023 | 10246364 | PDF, 314 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 59 complaints with NHTSA since 2015. 13 of them name Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
the piece of leather trim sit on top of dash panel below the windshield that cover the airbag shrink and peel off the main dash. The passenger air bag might not deploy properly in the event of frontal collisions because of a loose piece of leather cover it
2017 Porsche Cayenne · Air Bags · filed with NHTSA Jul 7, 2025 · ODI 11671751
Porsche cayenne leather dashboard shrunk and peeling out. I was told that if the car was in an accident, the airbag might not deploy correctly. This is a common issue
2016 Porsche Cayenne · Air Bags · filed with NHTSA Nov 23, 2024 · ODI 11627046
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group1 other manufacturer communication filed against the Porsche Cayenne under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 74/25 | Service bulletin | Jul 25, 2026 | Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25) |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 35-23-1 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 35-23-1 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does No. 35-23-1 cover?
The manufacturer filed it against 2 model years: 2017 Porsche Cayenne, 2016 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.