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Manufacturer communication · Service campaign

Porsche service campaign ARC4

What it saysPorsche intranet posting with information on stop delivery ARC4 - vehicle equipped with center lock wheels. 911 (992) manufactured between September 2023 and December 2023 ONLY if equipped with center lock wheels 718… NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Oct 23, 2024, received Nov 6, 2024, about the wheels. It names 2 model years (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built Sep 2023 – Dec 2023 “Manufactured between September 2023 and December 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Porsche intranet posting with information on stop delivery ARC4 - vehicle equipped with center lock wheels. 911 (992) manufactured between September 2023 and December 2023 ONLY if equipped with center lock wheels 718 GT4 RS (982) / Spyder RS (982) manufactured between September 2023 and December 2023 ONLY if equipped with center lock wheels Panamera (YAA) manufactured between September 2023 and December 2023 ONLY if equipped with center lock wheels Affected Model Years 2023-2024

Manufacturer campaign id ARC4 Kind Service campaign Manufacturer date Oct 23, 2024 Received by NHTSA Nov 6, 2024 Components Wheels

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ARC4Service campaignOct 23, 202411010006PDF, 9 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 5 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the wheels

Source: same model, same component group

39 other manufacturer communications filed against these Porsche models under the same component group (wheels), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 33-26Service bulletinSep 29, 2026Technical information for AC Charging Process in the Customer’s Home Network Not Working on the Macan Electric
24-26Service bulletinAug 31, 2026Manufacturer's Certificate for approved wheels and tires. Also includes model year 2024 911 S/T and GT3 Touring.
23-26Service bulletinAug 31, 2026Manufacturer's Certificate for approved wheels and tires
No. 2605-1Service bulletinAug 24, 2026Information for Advanced Technical Information on E3PA, G3 Pressure Sensor for Leveling System - Implausible Signal
14/26Service bulletinJul 24, 2026Approved: Wheels and Tires (14/26)
40/26 4407Service bulletinJun 30, 2026Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
53/26 4005Service bulletinJun 9, 2026Additional Test Instructions for Rim Damage on the Front Axle (53/26)
109/21 4407Service bulletinJun 3, 2026Noise Symptom – Clicking Noises from the Area of the Front Axle: Observe Specified Procedure (SY 109/21)

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche ARC4 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ARC4 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does ARC4 cover?

The manufacturer filed it against 2 model years: 2023 Porsche 911, 2023 Porsche Panamera. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built Sep 2023 – Dec 2023 — the build date is on the certification label in the driver’s door jamb.