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Manufacturer communication · Service campaign

Porsche service campaign ARA7

What it saysTechnical information on ARA7 - replace shift cable for the 718 Cayman NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated Jun 14, 2024, received Jul 2, 2024, about the power train — 1 document under this number: No. 87-24. It names 1 model year (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technical information on ARA7 - replace shift cable for the 718 Cayman

Manufacturer campaign id ARA7 Kind Service campaign Manufacturer date Jun 14, 2024 Received by NHTSA Jul 2, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 87-24Service campaignJun 14, 202411002851PDF, 183 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQty
982713266BPorsche Doppelkupplung (PDK)—

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Porsche’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 2 complaints with NHTSA since 2015. 1 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

17 other manufacturer communications filed against the Porsche 718 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 87-26Service bulletinSep 29, 2026Technical Information for Rattling Noises from Around the Rear Silencer
No. 28-26Service bulletinSep 22, 2026Technical information on Transmission Warning Message “P Not Available”, Fault Memory Entries for Parking Lock Buttons in the Shift Console…
No. 26-26Service bulletinSep 22, 2026Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1…
18/26Warranty extensionJul 23, 2026Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)
09/26 3730Service bulletinJun 30, 2026Permanent Fault Memory Entries “P1775”/“P071400”/“P184900” in Transmission Electronics Control Unit (PDK) (09/26)
No. D780Service bulletinApr 17, 2026Parts information for parts withdrawal involving the transmission oil. Part number 00004321012 is affected - the vehicles that use this part…
No. D768.1Service bulletinMar 5, 2026Parts information for parts withdrawal involving the transmission fluid. Part number 00004321048. The cars affected are ones that use the pa…
No. D768Service bulletinFeb 27, 2026Parts information for parts withdrawal involving the (00004321048) Transmission fluid. The vehicles affected are ones that use the part numb…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche ARA7 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ARA7 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does ARA7 cover?

The manufacturer filed it against 1 model year: 2023 Porsche 718. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.