Porsche service campaign ARA3
What it saysTechnical informatioin for ARA3 - check windshield and rear window and replace if necessary NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service campaign dated Oct 2, 2024, received Jun 5, 2024, about the visibility/wiper — 3 documents under this number: No. 36-24 (3 filings). It names 5 model years (2020–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTechnical informatioin for ARA3 - check windshield and rear window and replace if necessary
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 36-24 | Service campaign | Oct 2, 2024 | 11009861 | PDF, 795 KB |
| No. 36-24 | Service campaign | Sep 17, 2024 | 11008588 | PDF, 1,510 KB |
| No. 36-24 | Service campaign | May 28, 2024 | 11001070 | PDF, 2,511 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| PAF909664 | Hexagon collar nut, self-locking M12 x | 1.5 hrs |
| PAF908088 | Hexagon collar nut, self-locking M12 x | 1.5 hrs |
Read by machine from the document NHTSA serves (82 pages), read Sep 30, 2026. A part number is shown only where it matches Porsche’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 34 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group33 other manufacturer communications filed against the Porsche 911 under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 34-26 | Service bulletin | Sep 29, 2026 | Manufacturer's Certificate for Approval: Wheels and Tires. Note that this bulletin covers MY25+ 911 GT3, GT3 Touring, and GT3 S/C |
| No. 96-26 | Service bulletin | Sep 24, 2026 | Symptom-based workshop manual for Noises from Front Wiper Blade |
| No. 37-26 | Service bulletin | Sep 22, 2026 | Symptom based workshop manual for Information Messages Regarding Assistance System Failures, Fault Memory Entry: Implausible Chassis Number… |
| 43-26 | Warranty extension | Sep 1, 2026 | Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues |
| No. 76-26 | Service bulletin | Aug 18, 2026 | Technical Information for Replacement Requirement for Left Door Window Pane - Change of Supplier: Using the Door Window Panes of the 911… |
| No. 03-26-1 | Service bulletin | May 20, 2026 | Technical information for a Complaint Regarding the Camera View (Real Top View) in the PCM Central Display |
| No. D765 | Service bulletin | Feb 17, 2026 | Parts information for parts withdrawal involving the Window regulator motor. The part numbers affected are PAB959801 and PAB959802. The vehi… |
| No. D753 | Service bulletin | Jan 21, 2026 | Parts information for Parts Withdrawal - LED Headlight. Vehicles affected are cars that use the part numbers in the attached PDF. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche ARA3 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ARA3 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does ARA3 cover?
The manufacturer filed it against 5 model years: 2024 Porsche 911, 2023 Porsche 911, 2022 Porsche 911, 2021 Porsche 911, 2020 Porsche 911. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.