Polestar bulletin 37868.1.0
Polestar filed this with NHTSA as a service bulletin dated Jul 24, 2026, received Aug 18, 2026, about the unknown or other. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a TJ - Text plus 1 Instruction AttachmentTJI-537279-2_1_3.pdf and 1 .mov- If a customer complains on a grinding noise from SWM area when using the indicator lever, follow advice under Service. If the noise is the same as the attached sound file TJ_37868_1.mov, follow the instruction according to the attachment VCC-537279_2_1_3.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 37868.1.0 | Service bulletin | Jul 24, 2026 | 11036235 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar 37868.1.0 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37868.1.0 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 37868.1.0 cover?
The manufacturer filed it against 1 model year: 2026 Polestar 4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.