Polestar bulletin 37724.1.0
What it saysThis is a TJ, Text plus 1 attachment - If customer complains that there is a visible molding line on the rear roof cover, follow advice under "Service". NHTSA’s full summary ↓
Polestar filed this with NHTSA as a service bulletin dated Apr 24, 2026, received May 13, 2026, about the structure. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a TJ, Text plus 1 attachment - If customer complains that there is a visible molding line on the rear roof cover, follow advice under "Service". See attachment. lease, do not replace any parts for the symptom described in this TJ. This is a molding line and not a damage.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 37724.1.0 | Service bulletin | Apr 24, 2026 | 11032608 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 3 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group1 other manufacturer communication filed against the Polestar 4 under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 37113 | Service bulletin | Dec 13, 2025 | This is a TJ + Text plus 2 attachments - If the Polestar emblem in the front bumper is not in the correct position and it has been establish… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Polestar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar 37724.1.0 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37724.1.0 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 37724.1.0 cover?
The manufacturer filed it against 2 model years: 2026 Polestar 4, 2025 Polestar 4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.