Polestar bulletin 37247
Polestar filed this with NHTSA as a service bulletin dated Feb 7, 2026, received Dec 2, 2025, about the unknown or other — 3 documents under this number. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a TJ Text - plus 1 attachment a .png file - If the tailgate is hard to open with the switch button from outside, follow advise under Service. 1.Follow VIDA instructions on how to dismantle the tailgate lamp (VCC-527817-1). 2. Check the tailgate switch according to attachment (TJ_37247_1.png), to see if there is a white cover inside. *3. Check the tailgate switch batch number according to attachment (TJ37247_2.jpg). If the switch is from a batch earlier than 250808 replaced the part.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 37247 | Service bulletin | Feb 7, 2026 | 11029163 | not yet checked |
| 37247 | Service bulletin | Nov 8, 2025 | 11025985 | not yet checked |
| 37247 | Service bulletin | Oct 29, 2025 | 11025978 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar 37247 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37247 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 37247 cover?
The manufacturer filed it against 2 model years: 2026 Polestar 4, 2025 Polestar 4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.