Piaggio service campaign PP2ZZQ2402_KEYLESS
Piaggio filed this with NHTSA as a service campaign dated Aug 5, 2024, received Aug 8, 2024, about the electrical system — 1 document under this number: P_240493_RC_EN. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationKeyless Radio Control - Technical Update Dear Dealer / Service Centre, as a result of the ongoing stringent quality control activities we perform on the components installed on our vehicles and of our continuous research to develop better new technical solutions, and in keeping with our commitment to ensure the best ownership experience possible for the customer, with this note we inform you of the need to replace and reprogram via the P.A.D.S. diagnostic tool the Keyless radio control on a batch of the vehicles in question. We therefore ask you to identify the vehicles you are responsible for and to update the vehicles in your stock. As usual, the list of chassis numbers involved belonging to your stock is viewable in the section Campaigns / Campaign Reports of the PWM warranty management software suite. We therefore ask you to identify the vehicles of your competence, which can be consulted from PWM in the Campaigns / Report Campaigns section, so that they can be updated before the sale to the final Customer (the frames will be blocked for sale until the intervention is declared as "carried out" ) or at the first possible opportunity in the case of vehicles already circulating. Please contact the Technical Help Desk of our Technical Support Service for any queries or assistance
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| P_240493_RC_EN | Service campaign | Aug 5, 2024 | 11006190 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Piaggio BV 400.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Piaggio PP2ZZQ2402_KEYLESS a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the PP2ZZQ2402_KEYLESS repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does PP2ZZQ2402_KEYLESS cover?
The manufacturer filed it against 1 model year: 2024 Piaggio BV 400. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.