Nissan bulletin NTB25-031
What it saysCLICKING NOISE WHEN OPENING DRIVER DOOR SERVICE INFORMATION If a popping / clicking noise is present from one or more of the Door Check Links (Figure 1) when opening the associated door: First confirm that the torque… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Jun 16, 2025, received Jun 25, 2025, about the structure. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
CLICKING NOISE WHEN OPENING DRIVER DOOR SERVICE INFORMATION If a popping / clicking noise is present from one or more of the Door Check Links (Figure 1) when opening the associated door: First confirm that the torque of the door side mounting bolts of the related Door Check Link is at the correct specification, and then retest for popping / clicking before considering replacing the Door Check Link. • Refer to the ESM: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY - DOOR & LOCK - REMOVAL AND INSTALLATION - DOOR - DOOR CHECK LINK • There are two (2) door side mounting bolts per door and a total of eight (8) per vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB25-031 | Service bulletin | Jun 16, 2025 | 11019712 | PDF, 149 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 25 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group4 other manufacturer communications filed against the Nissan Murano under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB09-131C | Service bulletin | Apr 13, 2026 | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif… |
| PD172, PMA55 | Service bulletin | Oct 1, 2025 | ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer An… |
| NTB25-011 | Service bulletin | Feb 18, 2025 | LICENSE PLATE FRAME INTERFERENCE TO REAR BUMPER IF YOU CONFIRM A license plate frame does not sit flush and is making contact at bottom edge… |
| PD100 2024 Muran | Service bulletin | Jan 18, 2024 | Right Rear Panel Seam Seal *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action on specific 2024 Nissan… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB25-031 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB25-031 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB25-031 cover?
The manufacturer filed it against 1 model year: 2025 Nissan Murano. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 30 May 2025 — the build date is on the certification label in the driver’s door jamb.