Motiv over-the-air update 3.4.0.A
What it saysSoftware release 3.4.0.A is an over-the-air (OTA) quality action to improve driver experience, vehicle performance, and vehicle diagnostics. NHTSA’s full summary ↓
Motiv filed this with NHTSA as an over-the-air update dated Oct 1, 2025, received Oct 30, 2025, about the fuel/propulsion system — 1 document under this number: TSB-2025-0004. It names 41 model years (2019–2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSoftware release 3.4.0.A is an over-the-air (OTA) quality action to improve driver experience, vehicle performance, and vehicle diagnostics. Summary of Changes • Digital display firmware upgrade. • Improve digital display menu navigation. • Driver feedback for pending gear selection. • Improved cooling system diagnostics and performance. • Improved HV battery diagnostics. • Improved fault code reporting. • Improved efuse trip handing on MY2024 EPIC S/SL and MY2025 S/SL vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-2025-0004 | Over-the-air update | Oct 1, 2025 | 11024633 | PDF, 90 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2019 Motiv E-450 BEV Chassis; 2020 Motiv E-450 BEV Chassis; 2021 Motiv E-450 BEV Chassis; 2022 Motiv E-450 BEV Chassis; 2023 Motiv E-450 BEV Chassis; 2024 Motiv E-450 BEV Chassis; 2019 Motiv E-450 BEV Chassis School Bus; 2020 Motiv E-450 BEV Chassis School Bus; 2021 Motiv E-450 BEV Chassis School Bus; 2022 Motiv E-450 BEV Chassis School Bus; 2023 Motiv E-450 BEV Chassis School Bus; 2024 Motiv E-450 BEV Chassis School Bus; 2025 Motiv E-450 BEV Chassis School Bus; 2021 Motiv EPIC4 E-450 BEV; 2022 Motiv EPIC4 E-450 BEV; 2023 Motiv EPIC4 E-450 BEV; 2024 Motiv EPIC4 E-450 BEV; 2019 Motiv F-53 BEV Chassis; 2020 Motiv F-53 BEV Chassis; 2021 Motiv F-53 BEV Chassis; 2022 Motiv F-53 BEV Chassis; 2023 Motiv F-53 BEV Chassis; 2024 Motiv F-53 BEV Chassis; 2021 Motiv F-53 BEV Chassis School Bus; 2022 Motiv F-53 BEV Chassis School Bus; 2023 Motiv F-53 BEV Chassis School Bus; 2020 Motiv F-53 School Bus; 2019 Motiv F-59 BEV Chassis; 2020 Motiv F-59 BEV Chassis; 2021 Motiv F-59 BEV Chassis; 2022 Motiv F-59 BEV Chassis; 2023 Motiv F-59 BEV Chassis; 2024 Motiv F-59 BEV Chassis; 2025 Motiv F-59 BEV Chassis; 2019 Motiv F-59 BEV Chassis School Bus; 2020 Motiv F-59 BEV Chassis School Bus; 2022 Motiv F-59 BEV Chassis School Bus; 2023 Motiv F-59 BEV Chassis School Bus; 2024 Motiv F-59 BEV Chassis School Bus; 2025 Motiv F-59 BEV Chassis School Bus; 2021 Motiv F-59 School Bus.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Motiv, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Motiv 3.4.0.A a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 3.4.0.A repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 3.4.0.A cover?
The manufacturer filed it against 41 model years: 2019 Motiv E-450 BEV Chassis, 2020 Motiv E-450 BEV Chassis, 2021 Motiv E-450 BEV Chassis, 2022 Motiv E-450 BEV Chassis, 2023 Motiv E-450 BEV Chassis, 2024 Motiv E-450 BEV Chassis and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.