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Manufacturer communication · Service bulletin

Mitsubishi bulletin TSB-24-00-003

What it saysThis Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, specific to the 2025 Outlander PHEV. NHTSA’s full summary ↓

Mitsubishi filed this with NHTSA as a service bulletin dated Jun 17, 2024, received Jul 5, 2024. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Superseded. Mitsubishi replaced this bulletin with TSB-24-00-003REV dated Oct 21, 2024. Read that one first; this page stays as the record of what was filed under TSB-24-00-003.

This Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, specific to the 2025 Outlander PHEV.

Kind Service bulletin Manufacturer date Jun 17, 2024 Received by NHTSA Jul 5, 2024 Components — Superseded by TSB-24-00-003REV (Oct 21, 2024)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB-24-00-003Service bulletinJun 17, 202411003539PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Mitsubishi bulletins for the Outlander

A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 19 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mitsubishi TSB-24-00-003 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB-24-00-003 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.

Which vehicles does TSB-24-00-003 cover?

The manufacturer filed it against 1 model year: 2025 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.