Mitsubishi bulletin TSB-23-00-005
What it saysThis Technical Service Bulletin provides new model features and service information for the 2024 Eclipse Cross. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated May 26, 2023, received Jun 7, 2023, about the equipment. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Service Bulletin provides new model features and service information for the 2024 Eclipse Cross.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-23-00-005 | Service bulletin | May 26, 2023 | 10237518 | PDF, 335 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Mitsubishi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 7 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group4 other manufacturer communications filed against the Mitsubishi Eclipse Cross under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TIN-24-66-001 | Service bulletin | Jan 10, 2024 | This is a Technical Information Notice reminding dealers to assemble the Vertical Tow Ball and Mount Assembly prior to delivery of the vehic… |
| TIN-23-66-002 | Service bulletin | Dec 14, 2023 | This Technical Information Notice informs dealers of the required steps to complete prior to submitting a warranty claim involving accessori… |
| TSB-23-00-006 | Service bulletin | May 26, 2023 | This Technical Service Bulletin provides technical specifications for the 2024 Eclipse Cross. |
| TSB-23-00-001 | Service bulletin | Apr 24, 2023 | This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to v… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-23-00-005 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-23-00-005 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-23-00-005 cover?
The manufacturer filed it against 1 model year: 2024 Mitsubishi Eclipse Cross. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.