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Federal filingsHome›Bulletins›MINI› M320124
Manufacturer communication · Service bulletin

MINI bulletin M320124

What it saysA vibration on the steering wheel in combination with a humming type of noise may be noticed when the steering returns to the straight-ahead position while driving or maneuvering at speeds below 7 mph. NHTSA’s full summary ↓

MINI filed this with NHTSA as a service bulletin dated Jul 13, 2024, received Jul 26, 2024, about the steering. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

A vibration on the steering wheel in combination with a humming type of noise may be noticed when the steering returns to the straight-ahead position while driving or maneuvering at speeds below 7 mph.

Kind Service bulletin Manufacturer date Jul 13, 2024 Received by NHTSA Jul 26, 2024 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
M320124Service bulletinJul 13, 202411005249PDF, 181 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when MINI files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 19 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

1 other manufacturer communication filed against the MINI Countryman under the same component group (steering), newest first.

NumberKindDatedNHTSA’s summary
M320224Service bulletinNov 5, 2024When turning the steering wheel left or right at speeds below 3 mph, a “whirring” or “buzzing” type soundmay be heard.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is MINI M320124 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the M320124 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does M320124 cover?

The manufacturer filed it against 1 model year: 2025 MINI Countryman. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.