Mercedes-Benz bulletin NCU-2023070010
What it saysMercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 GLE (167 platform) vehicles, surface damage may have occurred to the outer right front… NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Jul 20, 2023, received Aug 2, 2023, about the structure. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2022 GLE (167 platform) vehicles, surface damage may have occurred to the outer right front longitudinal member, which may result in subsequent corrosion in certain environmental conditions. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will inspect the outer right front longitudinal member for surface damage and re-work it, if necessary.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NCU-2023070010 | Service bulletin | Jul 20, 2023 | 10240211 | PDF, 656 KB |
What the document itself lists
The manufacturer titles it “Service Campaign Launch Notification”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| A 000 989 46 06 | — | — |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 70 complaints with NHTSA since 2015.
The panoramic sunroof exploded upwards and outwards while driving under normal conditions. It created an extremely loud and startling sound that left the driver and passenger stunned. We were fortunate there was not an immediate oncoming vehicle as we likely would have struck head on.
2022 Mercedes-Benz GLE-Class · Structure · filed with NHTSA Jul 9, 2026 · ODI 11749417
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group13 other manufacturer communications filed against the Mercedes-Benz GLE-Class under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| LI88.60-P-079003 | Service bulletin | Aug 4, 2026 | Complaint • Fuel filler flap protrudes from side wall • Fuel filler flap not opening Cause Under analysis Remedy Create TIPS case with the b… |
| PSL-NCU Return Parts 7/3 | Other | Jul 3, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI54.71-P-080180 | Service bulletin | Mar 24, 2026 | Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still per… |
| LI88.60-P-079592 | Service bulletin | Jul 31, 2025 | Complaint Fuel filler flap/socket flap sticks, cannot be opened Cause Under analysis. Remedy Create TIPS case with fault description and vid… |
| NCU - 2025070004 | Service campaign | Jul 25, 2025 | Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, a bracket on the underbody of… |
| LI77.21-P-079102 | Service bulletin | Apr 21, 2025 | Complaint Creaking or ticking noise during driving operation - in particular in the event of stronger body stimuli such as on rough roads… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz NCU-2023070010 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NCU-2023070010 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does NCU-2023070010 cover?
The manufacturer filed it against 1 model year: 2022 Mercedes-Benz GLE-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.