Mercedes-Benz service campaign NCU-2023030016
Mercedes-Benz filed this with NHTSA as a service campaign dated May 20, 2024, received May 4, 2023, about the structure — 3 documents under this number: NCU - 2023030016. It names 1 model year (2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG (“MBAGâ€�), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021 GT (190 platform) vehicles, the front diffuser may not meet current production specifications. The campaign has been deactivated pending new work instructions. Approximate re-launch timeline is mid-August 2023. Once new work instructions are issued, the campaign will be reactivated and the field will be informed accordingly. Claims for repairs: RO open dates on or prior to July 20, 2023 will be accepted. If any errors occur, please open a Warranty OneTrac case for issue resolution.
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| NCU - 2023030016 | Service campaign | May 20, 2024 | 11000732 |
| NCU-2023030016 | Service bulletin | Jul 20, 2023 | 10240208 |
| NCU-2023030016 | Service bulletin | Apr 28, 2023 | 10235677 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz NCU-2023030016 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NCU-2023030016 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does NCU-2023030016 cover?
The manufacturer filed it against 1 model year: 2021 Mercedes-Benz AMG GT. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.