Mercedes-Benz bulletin LI82.85-P-080390
What it saysComplaint After a seamless update to ARTEMIS Release E216.4 (A 174 902 6104), there is no longer a backend connection between the MMC App and the vehicle. NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Mar 24, 2026, received Mar 28, 2026, about the electrical system. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint After a seamless update to ARTEMIS Release E216.4 (A 174 902 6104), there is no longer a backend connection between the MMC App and the vehicle. The following complaints are possible: • Vehicle remote control is not functional (unlocking/locking the vehicle via the Mercedes-Benz app). • The vehicle status data within the Mercedes-Benz app is outdated and does not update. • Digital Extra services cannot be activated/deactivated. • A yellow message "Vehicle connection restricted" permanently appears in the Mercedes-Benz App. Cause A bug in the software update process can cause the ARTEMIS module to be unable to register with the backend after updating to software E216.4. Remedy Always use the latest XENTRY Diagnosis software version with all available AddOns. Required AddOns: AddOn 33166 for XD 12/25 or AddOn 33165 for XD 03/26 must be installed. Do not use XENTRY DVD 09/25 Then, perform a Seamless Update. XENTRY -> Overview -> Control Units List -> Software Update This will recode the ARTEMIS control unit A2/93 and resolve the error. If the complaint persists, please open a TIPS case to the Body/Chassis/Entertainment inbox with a current ARTEMIS control unit log file.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI82.85-P-080390 | Service bulletin | Mar 24, 2026 | 11030288 | PDF, 36 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group70 other manufacturer communications filed against the Mercedes-Benz CLA-Class under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI46.00-P-081006 | Service bulletin | Sep 29, 2026 | Complaint The vehicle pulls to the left or right. Cause In vehicles with Car Package Release "CPR" 2.1.0 or prior, the calibration value for… |
| LI54.71-P-080956 | Service bulletin | Sep 25, 2026 | Complaint 174 with MB. OS 2.1.1 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut… |
| LI82.60-P-080383 | Service bulletin | Sep 15, 2026 | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up… |
| LI54.21-P-080326 | Service bulletin | Sep 9, 2026 | Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th… |
| LI54.30-P-080709 | Service bulletin | Sep 5, 2026 | Complaint Display message in the instrument cluster for "Active Brake Assist Inoperative" or "DISTRONIC inoperative". AND Fault code C1100FC… |
| LI27.19-P-080869 | Service bulletin | Aug 29, 2026 | Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fa… |
| LI82.90-P-080891 | Service bulletin | Aug 13, 2026 | Complaint • Driving assistance system fault messages are displayed in the driver display. • The switch lighting flashes at night/in the dark… |
| LI54.65-P-080132 | Service bulletin | Aug 12, 2026 | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI82.85-P-080390 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI82.85-P-080390 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI82.85-P-080390 cover?
The manufacturer filed it against 1 model year: 2026 Mercedes-Benz CLA-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.