Mercedes-Benz service campaign 2024120014
What it saysReplace stabilizer (1, figure 1) of front axle and the 4 screws (2, figure 1). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated Jan 3, 2025, received Jan 31, 2025, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication1. Replace stabilizer (1, figure 1) of front axle and the 4 screws (2, figure 1). For basic information, see: AR32.35-P-2200WT (model 214 except code M005) or AR32.35-P-2200WTA (model 214 and 254 with code M005).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2024120014 | Service campaign | Jan 3, 2025 | 11013341 | PDF, 126 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| A2063232200 | Front axle torsion bar | — |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 12 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group17 other manufacturer communications filed against the Mercedes-Benz E-Class under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| LI72.00-P-080885 | Service bulletin | Aug 14, 2026 | Complaint The Dark Chrome finish on the retractable door handle appears discolored, stained, or faded. The discoloration is typically visibl… |
| PSL-NCU Return Parts 7/3 | Other | Jul 3, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI77.30-P-070145 | Service bulletin | Apr 28, 2026 | Complaint Damaged cords/tensioning cables at the soft top interior trim with the following characteristics: - Cord/tensioning cable torn - C… |
| LI68.30-P-080466 | Service bulletin | Apr 24, 2026 | Complaint Clattering sound in B-pillar trim Cause Play between substructure and B-pillar trim Remedy Installing a 70x15x3 mm felt strip next… |
| PSL-NCU Return Parts 4/17 | Other | Apr 17, 2026 | The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The de… |
| LI68.30-P-080465 | Service bulletin | Apr 13, 2026 | Complaint Clattering noise at seat belt height adjuster in B-pillar trim Cause Play between seat belt adjuster and guide rail Remedy Install… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2024120014 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2024120014 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024120014 cover?
The manufacturer filed it against 1 model year: 2024 Mercedes-Benz E-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.